Questions
Everything people ask us
Including the ones with answers you might not want to hear. We would rather tell you now than after you have paid.
Do you guarantee visa approval?
No. Abdullah Travels provides consultancy and application support. The decision on any visa application is made solely by the relevant embassy, consulate or immigration authority, and nobody outside those bodies can influence or guarantee the outcome. What we can do is make sure your application is complete, consistent and presented properly.
Which countries do you currently support?
We currently support applications for the Netherlands and Germany. Further European destinations are planned, and we only list a country once we can genuinely support applications for it.
Do I need an account?
No. There is no login, no password and no customer portal. You choose your service, send us your details once, and our team contacts you directly using the details you gave. Everything after that happens by phone, WhatsApp or email.
What happens after I submit my application?
You get a reference number straight away on screen and by email. Your details go directly to our team, who will contact you to confirm the next steps, agree the fee and tell you exactly which documents we need from you.
Does Complete Application Support include an airline ticket?
No. Where it is appropriate for the application, the service can include a flight reservation or temporary booking document prepared for the purpose of the visa application. That is not a purchased airline ticket and does not entitle you to travel. A real ticket is bought separately by you, and we would normally advise waiting until a decision has been made before doing so.
What is the difference between the three packages?
They build on each other. Appointment Booking (£100) covers securing your appointment: choosing the right application centre, making the booking and confirming it. Documentation & Appointment (£170) does all of that and prepares the application as well — a checklist matched to your circumstances, help with the form, a cover letter and itinerary where they apply, and a full review before you attend. Complete Application Support (£300) adds the two things the other packages leave to you: flight reservation documentation prepared for the application, and help arranging travel insurance.
Is the fee I pay you the total cost of my visa?
No. Our fee covers our consultancy service only. The embassy or consulate visa fee, the application centre service charge, biometric charges and travel insurance are all separate, are set by those organisations rather than by us, and are paid by you directly to them. We will tell you what to expect before you commit.
How far in advance should I apply?
As early as you reasonably can. Appointment availability at UK application centres varies considerably through the year and is the part of the process nobody can control. Contact us as soon as you have an idea of your travel dates, even if they are not fixed yet.
Can you help if I am applying for my family?
Yes. Tell us how many people are travelling when you apply and we will confirm the arrangements for the group. Each traveller needs their own application and their own documents, so we will collect their details individually once we have spoken to you.
What happens to my personal information?
It goes to our team so we can work on your application, and it is used for nothing else. We do not sell it, we do not share it with anyone who is not part of delivering your service, and you can ask us to delete it at any time. Our Privacy Policy sets out exactly what we hold and for how long.
Still not sure?
Ask us the actual question about your actual trip. It is free, and you will get a real answer rather than a sales pitch.